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Privacy Policy

Last updated: 1 April 2026

At Govinda’s, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and support queries
  • Improve our website and customer experience
  • Send occasional updates about new offerings, festive specials, or promotions (only if you opt in)
  • Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary, including:

  • Payment gateways (for secure transactions)
  • Shipping and logistics partners (for order delivery)
  • Service providers (website hosting, analytics, email communication)

These partners are required to handle your data securely and only for intended purposes.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Understand user behavior and preferences
  • Enhance your browsing experience

You can choose to disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We take appropriate measures to protect your personal information, including:

  • Secure servers and encryption
  • Limited access to sensitive data
  • Trusted third-party integrations for payments

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

You may:

  • Request access to your personal data
  • Ask for correction or deletion of your data
  • Opt out of marketing communications at any time

To make a request, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.

9. Contact Us

For any questions regarding this Privacy Policy or your data, you can contact us anytime.

Contact Us