Last updated: 1 April 2026
Welcome to Govinda’s. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
By using this website, you confirm that:
- You are at least 18 years old or using the site under supervision
- All information provided by you is accurate and complete
- You agree to comply with these Terms & Conditions
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Availability
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All products listed on our website are subject to availability
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We strive to display accurate product descriptions and images, but slight variations may occur
- Prices and product details may change without prior notice
3. Orders & Payments
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Once an order is placed, you will receive a confirmation via email, WhatsApp, or SMS
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We reserve the right to accept or decline any order at our discretion
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Payments are processed securely via third-party payment gateways
- In case of payment failure, the order will not be processed
4. Shipping & Delivery
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We aim to process and dispatch orders within the timelines mentioned on our website
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Delivery timelines may vary based on location and external factors
- Any delays caused by logistics partners are beyond our direct control
5. Returns & Refunds
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Due to the nature of food products, returns may not be accepted unless the product is damaged or incorrect
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If you receive a damaged or incorrect item, please contact us within 24 hours of delivery
- Refunds, if applicable, will be processed as per our Returns & Refund Policy
6. Bulk Orders & Catering
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Bulk or catering orders may require advance notice and partial or full pre-payment
- Cancellation policies for bulk orders may differ and will be communicated at the time of order
7. User Conduct
You agree not to:
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Use the website for any unlawful or fraudulent activity
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Attempt to disrupt or interfere with website functionality
- Misuse any content, images, or materials from the website
8. Intellectual Property
All content on this website, including:
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Text
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Images
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Logos
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Designs
is the property of Govinda’s and may not be used or reproduced without permission.
9. Limitation of Liability
Govinda’s shall not be liable for:
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Any indirect or incidental damages arising from the use of the website
- Delays or failures caused by circumstances beyond our control
10. Third-Party Services
We may use third-party services for:
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Payments
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Shipping
- Analytics
We are not responsible for the policies or actions of these third parties.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of [Your City/State].
12. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us anytime.